Core disciplines: Advertising/Creative, CRM/Customer engagement, Integrated marketing

Key facts:



Number of staff:





Not disclosed


We believe that pragmatism can be used to inform great ideas rather than compromise them. We take pride in solutions that are judged in terms of their practical application, as well as their creative impact and results.

We are flexible. As a small agency we can adapt to our clients’ needs, rather than clients having to bend to ours. Flexible also means being nimble and able to respond to fast-changing requirements and new opportunities

We think that collaboration encourages the shared ownership of ideas and initiatives, offering everyone a stake in success. By working more closely with each other, we can be more effective.


Customer journeys are more fractured than ever. The decision to ‘buy now’ can be driven as much by a favourable tweet as it can by a glossy TV ad.

As CRM specialists, we recognise that buying journeys aren’t linear. As a result, we use every channel at our disposal, continually seeking the next platform of engagement, to maximise our reach.

By capturing and enriching data, analysing it and testing it, we know that every piece of communication we produce is measurable, scalable and delivers a positive ROI. Our ambition is to know your customers better than they know themselves, and deliver communications truly tailored to the individual.

Recent highlights:

With a mix of commercial and charity clients we’re never short of interesting work. Recent highlights include the launch via email of the Galaxy Note8 in the UK, Gulf and Australia with incredible pre-order results.

We’ve grown our charity credentials in Australia most notably by delivering a legacy campaign for Australian Red Cross that attracted over $40million in pledges.

And we mustn’t forget our Chip Shop award entry for Alzheimer’s Society. It not only won an award in the ‘Best ad for a client you don’t have’ category, but it also got us on the pitch list for the charity’s Christmas Appeal – which we won.


Work that gets people talking from Flourish on Vimeo.

Office locations:



  • CRM Strategy
  • Creative Services
  • Integrated Marketing
  • Content Production
  • Digital Marketing
  • Media
  • Proposition Development
  • Commercial & Not-for-profit
  • Video Production

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