Proximity London Ltd



  • Advertising/Creative
  • CRM/Customer engagement
  • Customer experience


Proximity London is an award-winning customer experience agency that brings brands and people closer together through authentic human experiences.

Supported by its proprietary Connected Creativity process, unique tools and global partners, Proximity London puts data at the heart of everything it does to create award-winning ideas and experiences. Clients include Virgin, Specsavers, The Economist, Disney and IKEA.

Proximity London is part of Proximity Worldwide, a 24-strong digital, data and CRM global network.



Case Studies

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Case Study

Virgin Holidays Peak Sales

By Proximity London Ltd

The January Sale delivers a third of Virgin Holidays’ income. We were tasked with using CRM to drive 50% more customers into store and 30% more margin. Avoiding sales clichés, we crafted unique messages to resonate at key customer moments. And we smashed every target.

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