Masterclass: Tackling Complex B2B Customer Journey Mapping


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About this event

B2B commerce can be a complex process. Customer journey mapping is a critical step for businesses looking to improve the buyer journey and increase conversions.

In this masterclass, Dept’s Lead UX Designer, Phil Williams, will share his three-step solution and provide you with the tools and insight you need to undertake complex journey mapping to help you develop your digital roadmap.


Phil Williams's photo

Phil Williams

Lead UX Designer Dept

Date and Time


Virtual Event


Virtual Event