DEPT® Commerce Week 2023


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About this event

Our flagship commerce event is back and, this time, it’s bigger and better than ever.

Register now to hear from industry-leading experts and immerse yourself in discussions covering the latest industry developments, including…


Retail revamp revolution redefined

From multi-dimensional shopping to the democratisation of white glove service, disruption of the retail industry is indisputable with technology blurring the lines between digital and physical shopping at a faster pace than ever. But while some brands are taking action, others are simply looking to the future and risk being left behind. Retail analyst and author Natalie Berg will share the consumer trends and behaviours driving the retail industry as it transforms for the digital era.


The future of AI-powered commerce

Humans are multidimensional, and consumers want a shopping experience that can adapt to nuance. What if we could speak to people like the best sales associate they’ve ever come across? Thanks to AI, we can. We are finally in a moment where commerce experiences can match the dynamism of the user who is visiting. VP of Emerging Technology, Isabel Perry, will explore how technology can create truly dynamic, contextual and unique customer experiences, transforming content, data, search and merchandising approaches, to serve customers better than ever before.

Plus, you can hear directly from TikTok and Highsnobiety about the key business and consumer trends they’re witnessing, and the brands taking note.

Don’t miss out on your chance to prepare for what’s next in commerce.

This event is part of the global DEPT® Commerce Week – hosted in five major cities across the world. You can participate daily in different commerce topics from anywhere in the world via livestream. Check out this event page for the complete overview and register for additional talks.


Natalie Berg's photo

Natalie Berg

Retail Analyst and Senior Contributor Forbes

For the past 20 years, Natalie has delivered fresh insights on the trends shaping the global retail sector, with a particular focus on the convergence of physical and digital commerce. She is passionate about how retailers can enhance the customer experience and has co-authored two books on retail, including Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce. Natalie hosts the Retail Disrupted podcast and is a regular keynote speaker on the retail conference circuit. She is an objective TV and radio commentator with frequent appearances on the BBC, Bloomberg and Sky News, and also writes a guest column for Retail Week and Forbes.

Simon Hofmeister's photo

Simon Hofmeister

Head of Industry eCom TikTok

Simon has 14 years of digital marketing industry experience working on network, client, and platform sides. He began his career at AWin working with top-tier retail and telco brands before moving to ASOS to head up partnerships and later performance marketing globally followed by a move to TikTok in 2022 where he has spent the last year building out their new ecommerce industry brand partnerships team.

Isabel Perry's photo

Isabel Perry

VP of Emerging Tech DEPT®

Isabel Perry, VP of Emerging Technology at DEPT®, is a renowned expert in Al, Web3, and the metaverse, revolutionizing businesses and ranked among the top 15 advertising executives by Business Insider. At DEPT®, she leads a team of over 400 specialists in five continents delivering innovative, pioneering work for brands such as Google, eBay and Philips.

With a degree in Architecture from Cambridge, she brings a unique approach to design and user experience. During her eight year tenure at BYTE/DEPT®, she built and expanded the tech team, launched chatbots, augmented reality, games and dynamic advertising for clients including Just Eat UK, Spotify, and Meta, and managed a skilled team, securi

Harry Bainbridge's photo

Harry Bainbridge

Strategy Director Highsnobiety

Harry is a cultural brand strategist with close to ten years experience working in-house and agency side for some of the world’s most loved brands. Currently Strategy Director at Highsnobiety, he has driven impact in culture for the likes of Zalando, Coca-Cola, Mercedes-Benz, and Converse on a global scale.

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