Background and Brief
Gamers may be loyal brand ambassadors, but a strong competitor can cause temptation. So, with the next generation of hardware due at the end of the year, Xbox had one objective: convince fans to lock in with the new Xbox Series X.
Hoe we used connect to connect
Our data team identified that ‘respect’ and ‘status' are powerful motivators for gamers. With this in mind, we created the ultimate bragging rights – the opportunity to get named in the Xbox Hall of Fame - a first-of-its-kind campaign in the gaming industry.
HOF celebrated those most likely to commit to the Xbox Series X – top performing Xbox fans – and challenged them to simply play on their current Xbox One, for a chance to make history. Lifetime categories for top performers were balanced with in-game trials to invite participation, conversation, and user generated content from all players.
We leveraged existing channels to minimise costs, starting with a mailer targeting players with high a score. We then identified our strongest digital platforms and posted content (localised into 10 languages) to drive awareness across the wider fanbase.
- 51,234,372
- Impressions
- 3,204,260
- Engagement
- 1,955,438
- Page Visits
- Exceeded KPI
- Sales
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How we helped Xbox use social to retain and grow customers
Gamers may be loyal brand ambassadors, but a strong competitor can cause temptation. So, with the next generation of hardware due at the end of the year, Xbox had one objective: convince fans to lock in with the new Xbox Series X.