Voices

Closing the advertising industry’s kindness gap

Caught between the dichotomy of appearing strong while feeling completely drained it’s time to tell the truth about the maternal mental health crisis

Meagan Bickerstaff

Head of Growth History Hit

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With the cost of living crisis and intensifying job competition, depression and anxiety are at an all time high. This has forced brands and agencies to seriously consider mental health policies and programmes. Many of us in the industry do, in fact, champion a better, more compassionate workplace. However, just this year, calls to Nabs’ advice line spiked by 35% year-on-year, with the top reason being emotional support (37%). Are we just talking the talk, or are we actually walking the walk?

In my experience as a mother returning to work, I found it incredibly challenging to be open about my mental health challenges. I stepped back into the workplace after this life-altering event and sat back down at the same desk surrounded by the same colleagues, the same routine small talk, and in that moment I realised I had undergone a complete and radical change. 

Everything about me was different, from the way I viewed my body to my sense of identity and purpose at work, and for some reason unbeknownst to me I was crying almost every day. I had no idea at the time I was suffering from postnatal depression. So, for that first year back at work the only way I knew how to survive was to pretend to be the same person I was before. Much later I realised this ‘pretending’ was detrimental to my mental health.

As a woman in 2023, we’re encouraged to speak our truth, be authentic, and own the room. However, when I returned back to work as a new mother I struggled to muster up the strength, let alone articulate my thoughts properly.

Meagan Bickerstaff, Head of Growth at History Hit

The cost of masking mental health in the workplace

Last week, I went to an event for mental health awareness which was called, ‘It's Okay to Not Be Okay. A starting point made me think, why do we even still feel the need to say this. It should be obvious. 

Of course, it is ok to be a human being. To recognise that a certain experience or trauma has caused you to feel depressed and anxious. That is a completely reasonable feeling to have. However, it seems when we get into the nitty gritty of work day-to-day, we are not given full permission to feel this is acceptable. Instead, we tend to glorify hard work, long hours, and the notion of having ‘gravitas’. A concept which, while meant to be positive, can be quite intimidating. 

As a woman in 2023, we’re encouraged to speak our truth, be authentic, and own the room. However, when I returned back to work as a new mother I struggled to muster up the strength, let alone articulate my thoughts properly. I was sleeping three or four hours per night and crying in the bathroom stall almost every day. Bringing my authentic self to work and owning the room simply wasn’t possible. I wasn’t even sure who my 'authentic self’ actually was.

For our mental wellbeing, it’s vital to make kindness a part of our daily work routines to ultimately foster a work environment where everyone feels valued and appreciated.

Meagan Bickerstaff, Head of Growth at History Hit

Thankfully, I came to realise this is not just a ‘me’ problem, it's a ‘we’ problem.

Through a parenting community I built online (out of the pure need to connect) and colleagues at work, I discovered that a significant number of women were silently suffering. Shockingly, one in four women experience mental health problems during pregnancy or during the 24 months after giving birth, according to the Mental Health Foundation. In my case, my struggles lasted longer than 24 months.

In the case of the other mothers in the community and at work, I learned many were holding back. Caught between the dichotomy of appearing strong while feeling completely drained, these women were silently struggling with mental health problems. 

The majority of them said the problem is further exacerbated by the fact that mothers can no longer ‘appear’ as committed as everyone else. This unfortunately still carries a negative connotation in our industry. We sign off early, we take breaks to breast pump, organise the drop off and pick up at nursery and school, arrange playdates, homework, football practice, and the list goes on. 

This causes a communication breakdown about mental health challenges. The words seem to get completely lost in translation, or never even spoken at all. We are silently labelled a slacker, or worse written off for not caring about our job. Or a well-intentioned manager offers less and less work so the mother's self-worth continues to plummet, and she continues to stay silent. 

It comes as no surprise to note that women are twice as likely as men to be diagnosed with anxiety disorders, according to the Anxiety and Depression Association of America. This loss of connection and judgement at work prevents healing from anxiety and depression, or worse, can be the reason why it started in the first place. 

Cultivating compassion and creating a supportive work environment establishes a strong community which creates a safe space to open up.

Meagan Bickerstaff, Head of Growth at History Hit

Sometimes instead of fostering community, our workplaces create a sense of competition. People feel the need to push each other down to get ahead, this behaviour is praised, and the next generation learns this behaviour is acceptable, and the cycle continues. This encourages people to focus on what is good for ‘me,’ and not prioritise the collective ‘we.’ 

For our mental wellbeing, it is vital to make kindness a part of our daily work routines to ultimately foster a work environment where everyone feels valued and appreciated. When we lead with generosity and connection we create a safe space for employees to be open. We are human after all.

Guest Author

Meagan Bickerstaff

Head of Growth History Hit

About

Meagan leads the growth marketing team for History Hit, a history content and media network. She has a wide range of experience in marketing and growth, from leading the digital and innovation strategies at global media agencies with clients such as Mercedes, Mastercard, Marc Jacobs, Rimmel to executing multi-million pound campaigns at Sky to growing early stage start-ups and scale ups like Taster and History Hit. Meagan grew a community that champions awareness of maternal mental health. She is a mentor for Bloom and a WACL Future Leaders Award winner 2019, and part of FUTURES network. She is an MA Creative Writing candidate at Kingston University. Her writing has appeared in Huffington Post, Scary Mommy, and Bloom UK. You can find her on Instagram @megandtheboys or Twitter @itsameg_. If you're looking for ways to navigate your mental wellbeing, subscribe to Medicine: one new idea sent every Friday to support mental wellbeing.