Katy Dunn, RAPP

Strategy Partner Email Katy Dunn, RAPP


Katy is a global Customer Engagement, CRM and Loyalty expert, skilled in using data and insight to build compelling customer experiences. After 11 years working across dunnhumby’s global client base, she ran the Customer Department at IAG Loyalty, and joined Omnicom in 2017. She now leads Strategy across RAPP’s Retail and Travel client portfolios.

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An extravert’s journey from #teamoffice to appreciating the hybrid life

RAPP’s Katy Dunn highlights the importance of a flexible approach to the changing nature of the office

By Katy Dunn, RAPP

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