Courage, curiosity and frictionless experiences
Lutfu Kitapci, Chief Customer Officer at Hyperoptic, on how the broadband disruptor is challenging the industry culture of poor customer service
Elliot Maher, Co-Founder of Rising Tyde on how brands who see this time as perhaps one of the most exciting in business history will be the ones to pioneer the next developments in customer experience.
Rising Tyde co-founder Elliot Maher is an experienced multichannel marketer and strategist with over 18 years’ experience in product management, design, brand and customer loyalty, working across start-ups, technology companies, retailers and large corporates. He has held key roles at Babylon Health, GAME, O2, Sky and Les Mills International. He is passionate about delivering effective change in businesses of all types and believes a lean, collective model makes digital transformation simpler for businesses to adopt and benefit from.
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