McDonald’s World Menu Heist steals coveted international menu items
The menu is made up of eight of the brand’s most-loved products from around the world.
Georgie Moreton
Deputy Editor, BITE CreativebriefBringing some of its most well-loved international menu items to the UK, McDonald’s new ‘World Menu Heist’ celebrates the brand’s worldwide cultural impact.
The new integrated campaign from Leo UK marks the arrival of eight of McDonald’s most coveted international menu items, bringing them to the UK for the very first time. The campaign taps into the envy that McDonald’s fans have felt at being deprived of global favourites by conducting a global heist and smuggling the products onto the menu.
The menu includes fan favourites such as the Maple BBQ & Bacon Double Quarter Pounder, Garlic & Black Pepper McNuggets and the Pineapple McSpicy which will all be available in UK restaurants.
Unfolding in three acts, the campaign makes use of cinema, TV, VOD, OOH, social, radio, digital audio and CRM to stage the heist in three distinct stages: Plan, execute and getaway.
McDonald's began to build hype at the start of October by quietly recruiting fans on social media. The brand created a ‘Close Friends’ Instagram list to build a secret network of insiders and brief them on the World Menu Heist operation. The ‘Close Friends’ made up of fans and influencers received exclusive heist briefings, tasting invitations and a first look at the ‘goods’ being brought into the country.
Continuing the hype, an editorial partnership with LADbible leaked CCTV-style footage across its social feed and its online publication. The footage was presented as a security leak and showed footage of mysterious cargo being transported.
At the heart of the ‘execute’ phase of the campaign, a hero film reveals the heist in full and shows a gang of fast-food criminals breaking into McDonald’s around the world to steal the menu items. The film takes inspiration from heist films and dramatises the tongue-in-cheek operation with clever details such as a number plate “NUG Z” and a McFlurry machine smuggled overseas by Jet Ski.
The film will run across cinema, TV and VOD, supported by shorter edits across social and digital.
Across social media, behind-the-scenes style content keeps audiences close to the action while influencers share real-time heist updates. The campaign has been designed to allow fans to follow every step of the story and bring them in as accomplices.
The story continues via CRM and in-restaurant activity with app notifications, emails and digital touchpoints giving fans updates on when the goods will arrive. While OOH features imagery of the new limited-edition menu items with playful copy announcing their capture.
The campaign will wind down in the ‘getaway’ phase towards the end of November to create tension when the limited edition items are set to disappear. Digital OOH sites will switch to countdowns and warnings, while app, CRM and social will urge fans to move fast before the products vanish for good.
The fully integrated campaign is a cross-agency collaboration with creative handled by Leo UK, Media planning and buying managed by OMD, PR, event and influencer management handled by Red Consultancy, CRM handled by TMW and POP Communications handled by Linney.
“A successful heist requires meticulous planning and perfect execution... this one has both. Fans have been wanting to steal the global menu for years, and we finally gave them the tools to pull it off. ‘World Menu Heist’ is Ocean’s Eleven meets McDonald’s, the tastiest heist of the century,” says Andrew Long, Executive Creative Director at Leo UK.
Playing into the cultural trend of McDonald’s tourism, the campaign delivers customers the international treats they have been craving with a wink. Taking a platform approach to storytelling and engaging fans in the action at every touchpoint, the holistic campaign is proof a heist can be pulled off when it is meticulously planned.