1. Companies realising WFH isn’t such a big deal. Enforced self-isolation has meant that whole industries have had to make WFH, work. And turns out, funnily enough, that it is possible. Speaking to friends across an industry which has traditionally shied away from people being out of the office, it feels like there is a sea-change in collective attitude towards flexible working.
2. Getting personal is okay. No-one minds if your kid runs into the background of your call. In fact, entirely the opposite. It’s a wonderful thing to see members of people’s families and their home environment and really aides your understanding of who they are as a person.
3. New meeting etiquettes can have a benefit. Companies have embraced video calls as the new way to get stuff done, and with them comes an unexpected silver lining. You might have noticed that ‘attendees’ have to be much more careful not to speak over each other than in a regular meeting. We’re all listening to each other more and making it easier for quieter people to have a voice.
4. It’s nice to have some space to think. As studies have shown, the rise of the open plan office has actually been pretty detrimental to productivity. With people now needing to ring or email when they need something instead of leaning across the desk, it forces people to take time to collect their thoughts before contacting someone, and really think about whether they want to interrupt them.
5. The benefit of embracing new technologies. Zoom’s had a pretty good ride in the last few weeks, with their stock shooting up 50% as companies get on-board with video conference calling. And beyond that, Google Sheets, Slack, Microsoft Teams and even WhatsApp have been invaluable communication tools that have been taken on by companies who have previously relied on email.