Critical Mass

London https://www.criticalmass.com/

Disciplines

  • Branding / design
  • Customer experience
  • Digital

About

In a complex and fast-moving world, Critical Mass designs unparalleled brand experiences that connect with people. We were established in Calgary back in 1996, and since then we’ve helped global clients like Apple, Nike, Diageo, and BMW (and hundreds more over the years) reimagine digital and do what no one else in their category can do. Today, we’re over 1,400 digitally obsessed employees in 12 offices, across Europe, Asia, and North America—with a major, full-service hub in London. 

What makes us different? We truly understand every part of our clients' digital ecosystems, and we deliver success by making data, creativity, and technology more connected, more efficient, and more powerful. Of course, digital never stands still, but neither do we. We help brands seize opportunities so that their customers get a better experience and a more seamless, dynamic, and personalised experience everywhere they go.

We’re also proud to be part of Omnicom, one of the largest holding companies for global advertising, marketing, digital, and communications services firms (serving more than 5,000 clients in over 100 countries).

No matter how much digital changes, one thing will always stay the same—who we are. We’re a transparent, honest, values-driven, passionate partner with a can-do attitude that our clients notice and appreciate.

We’re Critical Mass, but our friends call us CM. Please call us CM.



Connect


People


Clients

Insights

Ownership
Group owned
Established
1996
Number of Staff
1000+
Turnover
Not Disclosed

Ethos

In a complex and fast-moving world, Critical Mass designs unparalleled brand experiences that connect with people. We were established in Calgary back in 1996, and since then we’ve helped global clients like Apple, Nike, Diageo, and BMW (and hundreds more over the years) reimagine digital and do what no one else in their category can do. Today, we’re over 1,400 digitally obsessed employees in 12 offices, across Europe, Asia, and North America—with a major, full-service hub in London. 

What makes us different? We truly understand every part of our clients' digital ecosystems, and we deliver success by making data, creativity, and technology more connected, more efficient, and more powerful. Of course, digital never stands still, but neither do we. We help brands seize opportunities so that their customers get a better experience and a more seamless, dynamic, and personalised experience everywhere they go.

We’re also proud to be part of Omnicom, one of the largest holding companies for global advertising, marketing, digital, and communications services firms (serving more than 5,000 clients in over 100 countries).

No matter how much digital changes, one thing will always stay the same—who we are. We’re a transparent, honest, values-driven, passionate partner with a can-do attitude that our clients notice and appreciate.

We’re Critical Mass, but our friends call us CM. Please call us CM.

Diversity

Based on terminology used in the IPA diversity survey 2016


We’re committed to going 50:50

Creative Equals Logo

Locations

CALGARY CHICAGO NEW YORK

Awards

Campaign US AOY Shortlist - Agency Leader

Campaign Magazine Awards


Campaign US AOY Shortlist - Digital Innovation Agency

Campaign Magazine Awards


Campaign US AOY Shortlist - New Biz Development Team

Campaign Magazine Awards


American Business Awards Gold Stevie Winner - Brand Experience of the Year: Consumer

Stevies Awards


American Business Awards Bronze Stevie Winner - Marketing Campaign of the Year: Financial Products &

Stevies Awards


Creativepool Annual People’s Choice - Best Agency to Work For

Creativepool Awards


Digiday’s Greater Good Awards Winner - Public Health

Digiday Mobi Awards


Creativepool Annual People’s Choice - Branding

Creativepool Awards


Creativepool Annual People’s Choice - Publishing

Creativepool Awards


BIMA 100 - Creatives & Designers

BIMA 100


BIMA 100 - CEO & Leaders

BIMA 100


Creativepool Top 25 influential and inspiring Vice Presidents Ranking - #4

Creativepool Awards


Creativepool Top 10 Digital Agency Ranking - #2

Creativepool Awards


Drum Awards for Agency Business Highly Commended - Best Performing Agency of the Year

The Drum Agency Business Awards


Digiday Work Life Awards Winner - Best Rewards & Recognition Program

Digiday Mobi Awards


Digiday Work Life Awards Winner - Best Mentorship Program

Digiday Mobi Awards


Creativepool Annual People’s Choice - Data

Creativepool Awards