Tennent’s dreams of Scotland’s World Cup
The campaign celebrates Scotland’s participation in the men’s World Cup group stage for the first time in 28 years.
Brands must learn to navigate social media without alienating audiences.
The recent, very public fallout between Donald Trump and Elon Musk is a prime example of how quickly social media alliances can sour and the real-world consequences that follow. Their online feud not only divided audiences and dented Tesla’s value, but also fractured Trump’s base, underscoring the unpredictable environment brands must now contend with. When influential figures clash so visibly online, businesses associated with them or caught in the crossfire can suffer serious reputational damage.
It’s not just politics. Kanye West and Adidas, Dylan Mulvaney and Bud Light, and Nike and Colin Kaepernick all show how brands can get pulled into cultural, political, or celebrity controversy. Whether it’s through a partnership with a polarising figure or a misjudged campaign, backlash can erupt fast, forcing brands to respond in real time. The challenge is navigating public pressure, brand values, and business goals without alienating core audiences or appearing inconsistent. In today’s landscape, a single post or partnership can quickly become a global headline.
Social media itself is constantly shifting. In 2025, with mounting regulatory challenges, divided audiences, and platforms becoming reputational minefields, the only certainty is change. Brands that prepare for unpredictability and build flexible strategies will outpace those that don’t.
In today’s landscape, a single post or partnership can quickly become a global headline.
Stephen Taylor, Social Lead, Dinosaur
TikTok, for example, faces potential bans in Western markets, leaving marketers unsure whether to invest or retreat. Meanwhile, X (formerly Twitter) continues to polarise users and brands alike, especially amid elections, political tensions, and shifting moderation policies.
To manage this uncertainty, brands must embrace strategic flexibility. Short-term, modular campaigns allow for fast pivots if a platform becomes unstable. Smart marketers are diversifying their media mix, adapting creative assets across formats, and building contingency plans into their workflow.
Success also relies on having teams and partners ready to respond swiftly to public opinion and regulatory change. This agility separates resilient brands from those that falter.
But resilience isn’t just about reacting quickly; it’s also about building long-term stability. That starts with a clear purpose and strong identity that isn’t dependent on any single platform. Investing in owned media, brand communities, and direct relationships helps brands maintain control and credibility across an evolving digital landscape.
That’s why platforms like Reddit are gaining traction. Unlike algorithm-driven networks, Reddit’s upvote/downvote system and interest-based subreddits reward authentic, valuable participation. Brands that contribute meaningfully, offering insights, engaging in conversation, and avoiding overt self-promotion, build trust through transparency and consistency. On Reddit, credibility is earned, not bought.
Finally, staying informed is essential. Brands need to actively monitor public discourse, stay attuned to changing consumer sentiment, and learn from events like the Trump-Musk fallout. In a volatile environment, awareness and adaptability are the foundations of lasting relevance.
Stephen is a digital specialist whose deep expertise in social media leadership drives transformative, results-focused campaigns. Prior to joining Dinosaur, he honed his craft across the Australian and UK markets at McCann and Omnicom, developing a keen eye for creating standout social-first strategies. At the forefront of the ever-evolving social landscape, Stephen has led teams to deliver high-impact campaigns for brands across the automotive, travel, FMCG, and ecommerce sectors. His work has helped shape campaigns for household names including Volkswagen, Virgin Atlantic, Diageo, Pets at Home, and Bupa. Recently, Stephen’s focus has expanded to include organic social, influencer strategy, and the seamless integration of media, creative, and data to deliver innovative, results-driven campaigns for clients. His passion for pushing boundaries ensures clients benefit from strategies that are engaging and deliver measurable success.
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