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Pride isn’t a seasonal campaign, it’s a test of consistency, writes Dylan Patel.
This Pride Month, UK brands face a reckoning. Ranked #1 in Europe for LGBTQ+ rights only a decade ago, the UK has now slipped to 22nd place – a staggering decline that reflects a broader, worrying regression in inclusivity and equality. In this cultural moment, Pride isn’t a colourful branding opportunity or a seasonal content brief. It’s a stress test for your brand’s values, leadership, and integrity.
Increasingly, how a brand shows up during Pride is becoming shorthand for how seriously it takes its purpose. It’s no longer enough to swap a logo for a rainbow or roll out tokenistic messaging. Consumers and colleagues are asking tougher questions: Are LGBTQIA+ voices part of the creative process? Does this brand support inclusive policies in its own workplace? What happens when the trolls start trolling?
The truth is, silence is no longer neutral. In a climate of increasing hostility toward DEI and LGBTQIA+ rights, fuelled in no small part by a toxic, polarised social media landscape, brands that stay quiet risk being seen not just as apathetic, but complicit.
Real allyship isn’t reactive, and it doesn’t start and end in June.
Dylan Patel, Head of Social Media Management at Born Social
This isn’t theory. It’s happening in real time. In the US, the backlash against inclusive marketing has led brands like Target to backpedal on their Pride campaigns. That decision didn’t win them peace. It cost them trust, from both the communities they aimed to support and the broader public who value consistency and authenticity. Contrast that with brands like Skittles, Absolut and Ben & Jerry’s, companies that faced the same hostility but stayed firm. They didn’t just protect their reputations; they deepened the loyalty of their audiences and taught us that cowardice has a cost, and consistency has a payoff.
As marketers, we’re all familiar with the fear that online backlash can provoke. Comment sections can be brutal. Hashtags trend for the wrong reasons. Leadership gets nervous. But in many cases, what we’re reacting to isn’t real risk, it’s algorithmic noise. Social media platforms are built to amplify outrage, making a few loud voices feel like the voice of the majority. That distortion has real consequences. Too often, brands abandon their values under pressure, making decisions based on fear instead of principle.
This disconnect is especially visible during Pride. Each year, we see a flurry of rainbow content, followed by just as many headlines calling out brands for performative allyship. And those critiques aren’t coming from nowhere. They’re coming from an audience that’s paying attention.
For Gen Z and younger millennials, Pride isn’t a seasonal campaign. It’s a test of consistency. This audience is deeply attuned to inauthenticity. They don’t just look at what brands say; they track what brands do. And when there’s a gap between message and action, they’ll call it out.
So what does genuine action look like?
Real allyship isn’t reactive, and it doesn’t start and end in June. It means involving LGBTQIA+ voices in the decisions that shape your business, not just in your content. It means advocating for meaningful change, whether that’s inclusive healthcare, workplace protections, or long-term support for queer communities. It means backing your LGBTQIA+ employees when they’re targeted and not asking them to stay quiet because “now’s not the time.”
It means shifting the frame entirely. If you’re only thinking about how something reflects on the brand, and not how it affects the people behind it, then it begs the question: what kind of brand are you really building?
This isn’t just a political issue. It’s a leadership one. In a world where trust is more fragile and more valuable than ever, how you show up under pressure defines you. When the backlash comes, the headlines swirl, and the tension rises: do you stand firm? Or do you fold?
Pride isn’t a marketing opportunity. It’s a test of character for brands 365 days a year. And in 2025, your action matters more than your June campaign slogan ever will.
Dylan has worked in social media for 12 years, producing and delivering campaigns for some of the UK's most well-known brands, including Twinings, Pukka Pies, Travelodge and Alpro, for which his work won awards. Initially starting out as a freelancer, he moved agency-side in 2016 and has spent his career advocating for the importance of social media in the wider marketing mix. His role at Born Social involves leading Social Media Managers to deliver client work for brands including Guinness, Barclays, Ford, Asda and Primark.
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