Tennent’s dreams of Scotland’s World Cup
The campaign celebrates Scotland’s participation in the men’s World Cup group stage for the first time in 28 years.
How brands are failing to engage the smartest, savviest, and most underrated demographic
Sarah Jessica Parker turned 60 earlier this year, with Vogue declaring her at the top of her game. Kris Jenner just stepped out looking more like her 44-year-old daughter than anyone’s idea of a pensioner. And yet, the moment most marketing teams hear ‘midlife woman,’ a fog of menopause, magnolia, and motivational quotes seems to descend.
Despite being one of the most commercially powerful, culturally dynamic, and psychologically complex demographics, midlife women are still one of the most misunderstood audiences in marketing. And the problem may not be them - it might be us.
Today’s 45–65-year-old women are not waiting quietly for their slippers and retirement. They’re starting businesses, leaving stale marriages, dating again, lifting heavier at the gym than their sons, and questioning what they actually want now that the ‘shoulds’ are out of the way. Midlife isn’t a cliff. It’s a portal.
Yet, in advertising, they’re still often either patronised as fragile and menopausal or paraded as superhuman outliers; running marathons and sipping green juice with their taut, poreless skin. It’s either crisis or conquest. Never the glorious, contradictory, messy middle.
Despite being one of the most commercially powerful, culturally dynamic, and psychologically complex demographics, midlife women are still one of the most misunderstood audiences in marketing.
Georgina Murray-Burton, Head of Strategy, House 337
Some semiotic research we commissioned for a client described midlife as a ‘space of productive tension’: between freedom and invisibility, vitality and mortality, authenticity and enhancement. Therein lies the opportunity. If brands want to connect with this audience, they need to stop flattening her into a cliché and start seeing her in full 3D. Because the rest of culture already is. These women are taking matters into their own hands. Commanding primetime chat shows, building loyal social media empires, and dominating column inches simply by being themselves. They’re showing up. It’s time brands properly show up for them, too.
One answer lies within our own walls. The average age of UK advertising employees is 34. Creative departments skew younger. The loudest voices on pitch decks and production calls are often decades away from hot flashes and teenage stepkids.
This matters.
Because when the lived experience of your customer is invisible in your creative teams, you get ads that miss the mark. You get campaign ideas that centre on menopause because ‘that’s what women that age care about,’ rather than recognising, as research from The Behaviours Agency shows, that menopause is just one thread in a much richer tapestry of change, reappraisal, ambition, and identity. That’s if they’re even part of the brief at all.
These women aren’t passive recipients of brand messages. They’re savvy, sceptical, and tuned in to being “handled.” They can sniff out pandering or age-washing at 20 paces. They want products and brands that work, yes, but they also want to be reflected. Not idealised. Not “empowered.” Just seen. They want help navigating everything from career pivots to body changes, rewilded libidos to empty nests. And not with a head-tilt of sympathy. With solidarity. Humour. Realism. Relevance.
This is not just a moral imperative or creative challenge, it’s a commercial one. Women over 45 buy 50% of everything. They dominate household spending, they are increasingly online, and they are open to switching brands as their needs evolve.
But 89% say they feel ignored by advertisers. And let’s be honest, the lure of youth makes its way into the target audience box on client briefs far more than it should. In fact, in 2023, older women featured in less than 2% of all ads. If you're a brand ignoring this audience, you’re not just missing a trick, you’re leaving money on the table.
Let’s not call it a playbook. There are no rules. But here are some provocations that could lead us toward better, braver, and more mindful marketing:
1. Start with insight, not assumption
Don’t assume you know her because your mum’s that age. Midlife is wildly diverse - in age, ethnicity, experience, mindset. Some have toddlers, some grandkids, some both. You need more than one version of womanhood.
2. Drop the menopause megaphone
Yes, it matters. But she doesn’t want to be defined by her biological status. Would we do that to men? Brands who do will alienate more than they attract.
3. Ditch the euphemisms and get real
Midlife isn’t a euphemism for decline. But nor is it always a party. The most resonant communications hold both truths. Acknowledge the hard stuff: grief, body shifts, reinventions but without framing her as a problem to be solved.
4. Show, don’t say
Don’t tell her she’s powerful. Show her doing something bold. Don’t say she’s not invisible. Reflect her reality with authenticity and specificity - the kind that makes someone think and feel: “That’s me.”
5. Hire her
Not just in the ads. In your planning teams. On your creative pitches. As scriptwriters and stylists and strategists. Representation behind the scenes will change what we see on screen.
This generation of midlife women is the first to expect more. From life, from themselves, and from brands. They are not the women their mothers were. And if we treat them as such, we’ll lose them.
If we can find the honesty, imagination, and empathy to reflect her properly, we won’t just create better ads. We’ll create a better industry.
With two decades of experience leading brand, comms and behaviour change strategy for some of the world’s most influential organisations. She’s worked at London’s top creative agencies including DDB London (now Adam & Eve), Y&R and Engine, and built campaigns for brands including Tropicana, Harvey Nichols, Bacardi, Nestle, DLG and Sky. Her work has been recognised with creative and effectiveness awards alike including IPA Effectiveness Awards for Monopoly and most recently Xero. At House 337, she has led work for clients including Monzo (tripling their customer base in three months), the RAF (winning Channel 4’s Diversity Award challenging gender stereotypes), and the Home Office (an Effie Award-winning campaign that helped rescue over 100 people from modern slavery). She also oversees long-term partnerships with the Royal Navy and Women’s Aid. As Head of Strategy, Georgie leads a 20+ strong team spanning brand, comms, social, CX and data strategy and champions a culture of effectiveness across the agency. She’s passionate about understanding what makes people tick and turning that into work that makes them care believing that strategy is about using insight and imagination to solve commercial problems in ways that move people.
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