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Why sport needs characters, not just champions

Personality, authenticity and storytelling help audiences better connect with sport.

Gareth Harrison

Strategy & Innovation Director SocialChain

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When fans can scroll past goals, knockouts and photo finishes in seconds, the value of personality in sport has never been greater. Winning still matters of course, but standing out today requires more than just results. It requires connection.

That’s why athletes who share more of themselves off the pitch often draw bigger crowds than those who solely let their talent do the talking.

This shift has been slowly happening for years, but the balance is now tipping faster. Personalities used to be everywhere, but we’re seeing fewer stand-out names in each sport as we move towards a growing sea of sameness.

This is where fans make a difference. Characters are nothing without fans, and fans have to be the centre of everything. They want more than highlights. They want a story. And when that story is authentic, unpredictable and human, it resonates in a way that stats and scores rarely can.

More than medals

The idea isn’t new. Many of the most iconic names in sporting history, from Muhammad Ali to Gazza to Ellen MacArthur, connected with people because of who they were, not just what they achieved.

Characters are nothing without fans, and fans have to be the centre of everything.

Gareth Harrison, Strategy & Innovation Director at SocialChain

But the world around them has changed. Social media platforms and fragmented media channels now reward those who are visible and relatable. Athletes who lean into that tend to end up with bigger deals, more media attention and longer-lasting influence.

Combat sports make the point clearly. In boxing and MMA, fighters like Jake Paul, Paddy Pimblett and Sean O’Malley have attracted huge audiences not purely through their ability but because of the stories they tell.

Some of them started life as influencers. Others built followings through gaming or livestreaming. A few have never held major titles. But they draw crowds because people want to follow their journey, whether they win or lose.

The risk of playing it safe

Football can feel more controlled. Post-match interviews often sound identical, shaped by media training that removes any real spontaneity. From a club perspective, that might make sense. But for fans, it can create a feeling of distance. Many know what a player is going to say before they say it. As a result, they scroll past the content rather than engaging with it.

That’s not to say personality has vanished completely, but it’s harder to find. Series like Sunderland 'Til I Die and All or Nothing give you that inside perspective, but it still feels very polished. Clubs naturally want to protect their reputation. But in doing so, they may be losing the emotional pull that makes fans care deeply. There is a balance between keeping things safe and letting individuals express themselves. If everything feels too polished, the passion that draws people in can start to fade.

Story first, skills second

When athletes are cautious about showing personality, others in the sport sometimes step into that space.

In boxing, for example, promoters like Eddie Hearn and Frank Warren have become just as recognisable as the fighters themselves. Their public feuds and disagreements flood socials, feed narratives and create a sense of ongoing drama that attracts interest well beyond the hardcore fans. These storylines don’t just entertain. They help fund grassroots programmes by driving attention and investment into the sport.

There are signs of this happening in other areas too. New formats such as Gerard Piqué’s Kings League in Spain and the Ballers League in the UK have tapped into a demand for sport that blends competition with entertainment.

These setups are not here to replace the traditional game. But they do reflect a desire for something less predictable. Something that feels more like real life, with all its messiness, personalities and surprise moments.

When the sideshow becomes the main event

This change presents an opportunity for brands and sponsors, not just for leagues and clubs. Rather than trying to control every detail of how an athlete behaves, the best approach is to work with them. Collaboration tends to lead to stronger, more engaging campaigns. When athletes feel trusted and supported, they are more likely to share something genuine. And when that happens, fans respond.

There are always risks. Giving people freedom means they might say or do something unexpected. Not every comment will be on-brand. But trying to remove all risk often means removing the spark as well.

At its core, sport is emotional. It thrives on tension, surprise, joy and heartbreak. If you strip that away, you’re left with something neat but forgettable.

Letting athletes be human

The next generation of sports stars will still need talent. That remains essential. But what will shape their long-term success is how well they connect with people. Their ability to share stories, to show personality, and to let fans in just a little.

Whether that happens depends on how willing clubs, leagues and sponsors are to support them and let those stories be told in full.

Guest Author

Gareth Harrison

Strategy & Innovation Director SocialChain

About

Gareth initially joined SocialChain in 2022 as a strategist, leading and building out social strategies across a wide range of clients including KFC, Warner Bros (DC) and more. Since becoming Strategy and Innovation Director in February 2025, he’s been developing and overseeing the execution and effectiveness of social, influencer and campaign strategies for Jameson and SharkNinja at a global level, plus Holland & Barrett, Waitrose and John Lewis.

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