Soul

London https://soul.london

Disciplines

  • CRM/Customer engagement
  • Integrated marketing

About

We are Soul.
We are a customer engagement agency.
We just do it differently to everyone else.

We’re the only customer engagement agency that works with psychologists. It means we understand not just what your customers do but why they do it. And when you know the why you end up with more interesting work.

Our services: Behavioural Psychology | Customer Experience | CRM | Data Analytics & Insights | Technology & Personalisation



Connect


People

New Work

Read more
New Work

SSE

By Soul

The brief? Encourage longstanding customers to sign up to SSE paperless billing. Soul's solution? Communicating cutting the clutter of paper bills in the post by literally cutting the size. A great example of behavioural change via creative use of tried & tested routes.