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Trend

Most brands have customers. Very few have believers

By Andrew Welch

Loyalty schemes and convenience won’t secure long-term growth; brands must create a sense of belonging, writes Andrew Welch.

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A letter to marketers

By Nick Bell

We must be more engaging, impactful and interesting if we wish to capture attention, writes Nick Bell.

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Selling to people? Try selling to algorithms: how to win visibility in an AI-mediated market

By Kim Martin

Brands must adapt to how the rise of agentic AI is reshaping how customers discover, evaluate and choose products.

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Sports marketing has a platform problem, not an attention problem

By Dom Mernock

An evolving approach is the only way to truly ensure meaningful fan engagement, writes Dom Mernock.

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Once upon an algorithm: storytelling in the age of AIOs

By Mike Fantis

AI crawlers are fast becoming a new audience brands cannot afford to ignore.

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YouTube isn’t just shaping culture, it’s training the robots that sell to us

By Barney McCann

Long-form video is turning into a new visibility battleground for brands, writes Barney McCann, Head of Creative at Born Social

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Gen Z Mums: Parenting advice has left the forums and entered the group chat

By Kate Bird

Today’s mums are finding spaces and communities online.

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Rethinking sponsorship in the digital sports era

By Darragh Kelly

Sports tournaments like the Six Nations show that there is a growing potential for more innovative and digital content-led sponsorship deals, writes Darragh Kelly.

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Curiosity didn’t kill the cat, certainty did

By Nikki Fraser

Curiosity is what keeps us creative in the face of changing technology and AI, writes Nikki Fraser.

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Social creativity is shifting from volume to value

By Stephen Taylor

Brands must keep up with maturing algorithms and take a quality over quantity approach to social.

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When ‘admin parties’ become a thing, brands should pay attention

By Sam Richardson

Brand bombardment and our always-on culture are leading to burnout, warns Sam Richardson.

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The importance of a challenger mindset and knowing when to embrace it

By Ed Hayne

Ed Hayne writes on the importance of doing things differently and finding inspiration in creative leaders and his children.

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Trend

Why I am bored of entertainment

By Will Poskett

In a media-first world, entertainment should be table stakes, writes Will Poskett.

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Trend

Pokémon: the intergenerational soundtrack people keep playing together

By Rah Bhatt

As Pokémon celebrates its 30-year birthday, Rah Bhatt reminisces on what makes the brand great.

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